i-cube Digital Solutions carries over 10 years of expertise in offering software development, offshore development personnel, and technological service solutions.
Using industry standard and proven methodologies for agile development, testing, and documentation, i-cube Digital Solutions is a one-stop shop for direct support of your business’ services.
i-cube’s reliable talents are based in the Philippines who in the last 10 years the has had tremendous growth in the outsourcing industry, taking over India in 2011 having the largest share of voice-based outsourcing in the world with wages in the industry increasing 10% annually since 2004.
The Philippines is officially a bilingual nation, thereby distinguishing Filipino as the national language and both Filipino and English as the official languages for business communication. As of today, the primary verticals/sector of Information Technology Enabled Services (IT-ES) sector in the Philippines include software development and publishing, call centers, BPO, animation, production and sales of hardware components. The industry has showcased tremendous growth in terms of revenues. The growth is driven by increasing Foreign Direct Investment from foreign players and multiple employment opportunities available for Filipinos.
The number of employees in the IT-BPM industry in the Philippines has grown to 1.43 million people in 2022.
The BPO boom in the Philippines has not only been led by traditional low value-added call centers but also through high end outsourcing or KPOs. The country’s IT-BPO market revenues were observed to grow during the review period 2012-2018. Call/Contact centers comprise a major proportion of the Philippines IT-BPO sector and have been using their potential of creative design, talent workforce, large number of legal professionals and accountants. Competition within the Philippines IT-BPO market was observed to be mildly fragmented with the presence of both domestic and international players such as Accenture, Concentrix, Sutherland, 24/7 Philippines Inc, Teleperformance and others. The BPO industry of the Philippines is expected to get influenced by emergence of AIS (Artificial Intelligence Systems) for instance, AI-powered translators which would accelerate the wider use of English in the country
Over the past few decades, software development in the Philippines has become one of the more established sub-sectors of the country’s IT and IT-ES industry along with the presence of both domestic and international firms that are capable of delivering services and products that match up with the rigid global standards. In comparison to the other Southeast nations like China and India, critical factors that are adding momentum to the country’s software industry are its cultural and western-accent similarities especially with the US; cost competitiveness and good knowledge in terms of IT background; thus, proving to be a more useful resource. Major Players operating within the Philippines software industry include IBM, Accenture, Genpact; UST Global, Pointwest, Existglobal, Capgemini, HP and others. Over the forecast period, Philippine's software market is expected to grow owing to the increasing number of software-centric startups within the country.
The growing concern for cybersecurity and prevention of virus attacks has led several Filipino companies to adopt total security solutions consisting of internet security, anti-spyware, malware, anti-virus and others. In terms of revenues, the country’s antivirus market showcased year on year growth during 2012-2018 and was dominated by the enterprise segment, followed by the retail segment. Most of the companies were witnessed to use Microsoft Defender instead of any other anti-virus system as it comes in a pre-installed format within the PC itself. Competition within the antivirus industry was witnessed to be moderately concentrated with the presence of a limited number of players in the country. Some of the leading companies in this segment are international namely Trend Micro, Sophos, Norton McAfee, Symantec, Kaspersky, Avast, ESET and others. However, several domestic firms have also been emerging in this market. Increasing number of internet users across various verticals is anticipated to boost the demand for antivirus solutions in the near future to avoid any data breach or illegal cyber activity.
In accordance with the International Data Corporation, IT spending in the Philippines was observed to be majorly skewed towards hardware components. Majority of the IT spend by enterprises focused on purchase devices such as PC, laptops, smartphones, tablets and others. Philippines' hardware market size was witnessed to increase over the years both in terms of sales volumes and revenues. Competition within the Philippines hardware market was observed to be mildly fragmented with the presence of significant players such as Samsung, Acer, Apple, Asus, LG, Toshiba, Sony, Lenovo, and others. Over the forecast period of 2018-2023, the country’s hardware market revenues are further estimated to increase owing to a potential rise in the overall sales of computers and peripherals.
111.44 Million
$361.49B
98.18%
93.13%
Full support to develop the IT industry
Government support. As an encouragement to develop the IT sector in the Philippines, PEZA supports foreign investors to set up BPO companies in the country by giving them incentives such as tax holidays, tax-free importation of equipment, and visa assistance.
Contribution of BPO to employment. “In the same year, the industry generated 1.2 million full-time employees.”
– World Trade Organization
“In 2015, the BPO sector generated over $22 billion in revenue, accounting for 7.3% of the Philippine economy.”
– World Trade Organization
“The income in the BPO industry was seen to ‘fill up remittance dip’ amid the onset of the pandemic in 2020.”
– Business Mirror
Gross Domestic Product (GDP) – “The Philippine Gross Domestic Product recorded a growth of 11.8% on the second quarter of 2021, the highest since it’s 12% recorded growth in 1988.”
– Philippine Statistics Authority
Unit 902, 139 Corporate Center, Valero St., Salcedo Village, Brgy. Bel-Air, Makati City 1227, Metro Manila, Philippines
+63 2 82914728
