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We provide the best in business solutions for digital optimization

About Our Company

i-cube Digital Solutions carries over 10 years of expertise in offering software development, offshore development personnel, and technological service solutions.

Using industry standard and proven methodologies for agile development, testing, and documentation, i-cube Digital Solutions is a one-stop shop for direct support of your business’ services.

i-cube Digital Solutions is a one-stop shop for direct support for your services.

i-cube’s reliable talents are based in the Philippines who in the last 10 years the has had tremendous growth in the outsourcing industry, taking over India in 2011 having the largest share of voice-based outsourcing in the world with wages in the industry increasing 10% annually since 2004.

Our Corporate Social Responsibility

Helping develop countries

Helping Develop Countries

Outsourcing establish jobs in developing countries and transfers valuable technological knowledge.
Providing job opportunities

Providing Job Opportunities

Outsourcing has a major economic impact on the country—on track to generate $30 billion in revenue annually.

Contributing to the community

Jobs in KPO will be dominant and will require more advanced talents and will develop positions with higher value.

The IT Landscape in the Philippines

The Philippines is officially a bilingual nation, thereby distinguishing Filipino as the national language and both Filipino and English as the official languages for business communication. As of today, the primary verticals/sector of Information Technology Enabled Services (IT-ES) sector in the Philippines include software development and publishing, call centers, BPO, animation, production and sales of hardware components. The industry has showcased tremendous growth in terms of revenues. The growth is driven by increasing Foreign Direct Investment from foreign players and multiple employment opportunities available for Filipinos.

Number of employees in the IT-BPM market in Philippines from 2016 to 2022 (in millions)

Statista 2023

The number of employees in the IT-BPM industry in the Philippines has grown to 1.43 million people in 2022.

Today, next to India, the Philippines has established a dominant position in the global IT-BPM industry. As of 2022, total direct employment in the sector reached 1.43 million with revenues of almost US30 billion and an 8.5 percent contribution to the country’s gross domestic product. It also creates a multiplier effect on the economy. IBPAP projects that the sector has generated at least three million indirect jobs for allied sectors supporting the industry such as retail, food, infrastructure, and transportation. Currently, a contribution of ₱8.6 billion is flowing monthly into the local economy of cities outside Metro Manila that are hosting IT-BPM companies.
The new IT-BPM Roadmap by IBPAP is also projecting that by 2028, 54 percent of the additional 1.1 million employees will actually be based outside of Metro Manila. IT-BPM companies would like to bring the jobs to where the talents are and the hybrid work arrangement that allows employees to work from home.

The Philippines is the best country for outsourcing

Outsourcing
One of the most popular destinations for outsourcing work is the Philippines — and for good reason.
Not only is the country cost-effective, but it’s the 3rd-largest English-speaking country in the world, making communication a cinch.
In fact, recruiting from the Philippines is standard across various industries. Not just for IT tasks, such as Software Development, but also for Customer Support, Marketing, and Manufacturing.
In a recent survey of 65 companies, Workest by Zenefits found that the most popular choice is the Philippines, with 1 in 4 respondents hiring Filipino talent.
“The Philippines is one of the best countries to outsource work to, not only in terms of cost but because Filipinos are very hardworking and trustworthy,” says Clint Proctor, Editor in Chief at Investor Junkie.
Manila – the capital city of The Philippines is the only non-Indian city to make the Top 7 of the Tholons International Top 100 Outsourcing destinations. This shows great potentials for any business that is looking for an IT outsourcing destination in Manila.
The number one reason for businesses to choose the Philippines is the competitive costs. Besides the advantage of a low-cost labor force, The Philippines can also offer favorable governmental policies for foreign investors and ICT services in general. To be more specific, BPO services are highlighted as one of the 10 high-potential and priority development areas of The Philippines.
The Philippines’ government also offers tax and non-tax incentives which can help you save from 8–10% of the cost. Moreover, The Philippines has created regional ICT councils and a National ICT Road map for the whole country to follow. When entering the market, you will be assisted and supported by the official authorities.

Philippines IT-BPO Market

The BPO boom in the Philippines has not only been led by traditional low value-added call centers but also through high end outsourcing or KPOs. The country’s IT-BPO market revenues were observed to grow during the review period 2012-2018. Call/Contact centers comprise a major proportion of the Philippines IT-BPO sector and have been using their potential of creative design, talent workforce, large number of legal professionals and accountants. Competition within the Philippines IT-BPO market was observed to be mildly fragmented with the presence of both domestic and international players such as Accenture, Concentrix, Sutherland, 24/7 Philippines Inc, Teleperformance and others. The BPO industry of the Philippines is expected to get influenced by emergence of AIS (Artificial Intelligence Systems) for instance, AI-powered translators which would accelerate the wider use of English in the country

Philippines Software Market

Over the past few decades, software development in the Philippines has become one of the more established sub-sectors of the country’s IT and IT-ES industry along with the presence of both domestic and international firms that are capable of delivering services and products that match up with the rigid global standards. In comparison to the other Southeast nations like China and India, critical factors that are adding momentum to the country’s software industry are its cultural and western-accent similarities especially with the US; cost competitiveness and good knowledge in terms of IT background; thus, proving to be a more useful resource. Major Players operating within the Philippines software industry include IBM, Accenture, Genpact; UST Global, Pointwest, Existglobal, Capgemini, HP and others. Over the forecast period, Philippine's software market is expected to grow owing to the increasing number of software-centric startups within the country.

Philippines Antivirus Market

The growing concern for cybersecurity and prevention of virus attacks has led several Filipino companies to adopt total security solutions consisting of internet security, anti-spyware, malware, anti-virus and others. In terms of revenues, the country’s antivirus market showcased year on year growth during 2012-2018 and was dominated by the enterprise segment, followed by the retail segment. Most of the companies were witnessed to use Microsoft Defender instead of any other anti-virus system as it comes in a pre-installed format within the PC itself. Competition within the antivirus industry was witnessed to be moderately concentrated with the presence of a limited number of players in the country. Some of the leading companies in this segment are international namely Trend Micro, Sophos, Norton McAfee, Symantec, Kaspersky, Avast, ESET and others. However, several domestic firms have also been emerging in this market. Increasing number of internet users across various verticals is anticipated to boost the demand for antivirus solutions in the near future to avoid any data breach or illegal cyber activity.

Philippines Hardware Market

In accordance with the International Data Corporation, IT spending in the Philippines was observed to be majorly skewed towards hardware components. Majority of the IT spend by enterprises focused on purchase devices such as PC, laptops, smartphones, tablets and others. Philippines' hardware market size was witnessed to increase over the years both in terms of sales volumes and revenues. Competition within the Philippines hardware market was observed to be mildly fragmented with the presence of significant players such as Samsung, Acer, Apple, Asus, LG, Toshiba, Sony, Lenovo, and others. Over the forecast period of 2018-2023, the country’s hardware market revenues are further estimated to increase owing to a potential rise in the overall sales of computers and peripherals.

The Philippines Offshore Outsourcing Statistics

2021 POPULATION

111.44 Million

REAL GDP

$361.49B

LITERACY RATE

98.18%

EMPLOYMENT RATE (2021)

93.13%

GOVERNMENT SUPPORT

Full support to develop the IT industry

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